Your data and privacy

What Horse Racing Trader collects

HRT collects the minimum data necessary to operate the platform effectively. Specifically:

Account data: Your email address, display name, and encrypted password (stored as a hash — we cannot read your password). This is used to authenticate you and communicate with you about your account.

Trade data: A record of every order you place through HRT: the market, runner, order type, stake, price, outcome, and timestamp. This data is what powers Trading DNA and the performance analysis features. It is stored in our database and associated with your account.

Session data: Basic usage data — which pages you visited, when, and how long you spent on the terminal. Used for performance monitoring, bug diagnosis, and product improvement.

AI interaction data: When AI engines generate output, the prompt context (market data snapshot) and the response are logged temporarily for quality monitoring purposes. This data is not associated with your personal account in a way that would identify you.

What HRT does not collect

• Your Betfair password — you authenticate with Betfair directly via OAuth. We never see or store your Betfair credentials.
• Your payment card details — all payment processing is handled by Stripe. We store only a tokenised reference provided by Stripe and the last four digits of your card for display purposes.
• Your betting history from Betfair — we read live market data during your sessions but do not store your Betfair account history, balance, or historical bets.

UK GDPR rights

As a UK-based company, Bug Hutch Ltd operates under UK GDPR. You have the following rights regarding your personal data:

• Right of access — you can request a copy of all personal data we hold about you
• Right to rectification — you can ask us to correct inaccurate data
• Right to erasure — you can request deletion of your account and associated data
• Right to data portability — you can request your trade and account data in a machine-readable format
• Right to object — you can object to processing of your data for certain purposes

To exercise any of these rights, contact us at the address in the Privacy Policy, or use the in-app options below.

Downloading your data

To download a copy of your trade history and account data, go to Settings → Account and click Download my data. This generates a JSON file containing your trade history, account details, and preferences. The file is emailed to your account address and is also available for 24 hours from a download link in the same settings page.

Deleting your account

To request deletion of your account and all associated data, go to Settings → Account and click Delete account. You will be asked to confirm with your password. Account deletion is permanent and irreversible. Active subscriptions are cancelled immediately with no partial refund for the remaining billing period.

For full details, read the Privacy Policy linked in the footer of every page.