Help Centre
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Guides, walkthroughs, and answers for every part of Horse Racing Trader.
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Set up your account, connect Betfair, and complete your first trade.
5 articles →Master the ladder, orders, position management, and green-up mechanics.
5 articles →Pre-Race Brief, Value Detector, Trading DNA, and the 16 strategies explained.
5 articles →Pricing, subscriptions, preferences, and managing your data.
5 articles →Race Guardian, responsible trading, tilt awareness, and loss limits.
3 articles →Fix sign-in issues, price feed problems, and AI generation failures.
3 articles →Popular articles
What is Horse Racing Trader?
An overview of the platform, who it is for, and how it differs from other Betfair trading tools.
Setting up your account
How to create your HRT account, confirm your email, and start your 7-day free trial.
Your first trade walkthrough
A step-by-step guide to opening a race, reading the ladder, and placing your first order.
How the ladder works
A detailed explanation of the price ladder — price rows, BACK and LAY sides, queue depth, and runner tabs.
Placing your first order
Stake presets, choosing between BACK and LAY, understanding liability in Safe Mode, and submitting your order.
Green-up — locking in profit
What green-up means, when to use it, how to trigger it, and a worked example of the maths.
Understanding the five AI engines
An overview of each AI engine in HRT — what it does, when it fires, and how to use its output.
Trading DNA — your personal performance analysis
What Trading DNA is, how it unlocks, its analysis sections, and how your insights compound over time.
Pricing and the 7-day free trial
What HRT costs, what is included in the trial, and how to activate your subscription.
Managing your subscription
Where to manage your plan, update your payment card, view invoices, cancel, and re-activate.
Race Guardian — your safety net
What Race Guardian is, the difference between warnings and blocks, examples of rules, and how to configure it.
Trading responsibly
A frank discussion of financial risk, setting affordable limits, recognising tilt, and where to find help if trading becomes a problem.
Still need help?
Can't find what you're looking for? Our support team responds to every message.
Email support@horseracingtrader.com